Although it can be satisfying working in customer service can often be difficult. Dealing with clients who don't recognize they are in the wrong can be just as tough as dealing with customers who are angry or disappointed. These clients may be unhappy or disappointed with the business, the good or the service, but their complaints might be unjustified or misunderstood.
In order to help customers understand the mistake they made and identify a solution that pleases them, it is crucial for customer service representatives to address these situations with care and patience.
A customer was confidently wrong, and rude, so this barista played a prank on them. Read on for more.
In the article that you have any questions please let me know